Since May of 2021 we are proud to offer a carbon neutral shipping option at checkout! The environment is important to us, so we are happy to provide this to you at no extra charge. We pay to offset all emissions as part of Sustainability plan.
Where We Ship From
All shipments are sent from our warehouse located at:
807 Airport Access Road,Unit D
Traverse City, MI 49686
USA
Returns
We believe so much in our products that we offer a 100% satisfaction guarantee or your money back within 30 days of purchase. If for any reason you aren’t happy with your purchase, please let us know.
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Sales Tax/VAT/Customs/Import Duties
US Customers: We do charge US sales tax for some states. You will see this tax added as a separate line item in your order.
Canadian & International Customers: We do NOT charge sales tax or VAT on your orders, therefore you are responsible for any sales tax, VAT, duties, tariffs, and/or customs brokerage fees your order may acquire when it arrives in your country. Orders may experience shipping delays if inspected by customs.
Shipping & Fulfillment Times
All orders ship from our Michigan warehouse. Orders shipped during holiday times may experience longer than average shipping times.
Orders are fulfilled and shipped within 1 - 2 business days.
Shipping Costs
Estimated delivery times are calculated from the date fulfillment is complete, NOT the order date.
SHIPPING RATES
USA
US Standard
$0-25.99 Order Total
- Shipping Cost: $5.99
- Delivery Time: 2-5 Business Days
- Shipping Method: USPS First Class
$26-74.99 Order Total
- Shipping Cost: $9.99
- Delivery Time: 2-5 Business Days
- Shipping Method: USPS First Class
$75+ Order Total
- Shipping Cost: FREE
- Delivery Time: 2-5 Business Days
- Shipping Method: USPS First Class
US Expedited
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: Next Business Day
- Shipping Method: FedEx Overnight
CANADA
Canada Standard *DHL is not guaranteeing delivery times and it's possible to experience up to 4-6 week delays. If the order is urgent, please select Expedited shipping with FedEx Priority.*
$0-74.99 Order Total
- Shipping Cost: $9.99
- Delivery Time: 4-10 Business Days
- Shipping Method: DHL Packet
$75+ Order Total
- Shipping Cost: FREE
- Delivery Time: 4-10 Business Days
- Shipping Method: DHL Packet
Canada Expedited
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: 1-3 Business Days
- Shipping Method: FedEx Priority
EUROPE (Please note, we no longer are able to ship to the UK)
Europe Standard
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: Up to 6 weeks
- Shipping Method: DHL Packet
Europe Expedited
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: 1-3 Business Days
- Shipping Method: FedEx Priority
INTERNATIONAL
International Standard
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: 4-10 Business Days
- Shipping Method: DHL Packet
Still have questions? Please contact us – we’re happy to help!