Since May of 2021 we are proud to offer carbon neutral shipping with Carbon Croc! The environment is important to us, so we are happy to provide this to you at no extra charge. We pay to offset all emissions as part of Sustainability plan.
Where We Ship From
All shipments are sent from our warehouse located at:
807 Airport Access Road,Unit D
Traverse City, MI 49686
USA
Returns
We believe so much in our products that we offer a 100% satisfaction guarantee or your money back within 30 days of purchase. If for any reason you aren’t happy with your purchase, please let us know.
COVID-19 Update:
May 14, 2021 Update: Fulfillment delays can be up to six (6) business days at this time. Our warehouse has had to implement new strategies for health and safety while the variants are of top concern. They are working as quickly as they can to process orders. Thank you for your understanding and patience. Expedited shipping will still process the same day, but all other shipping options will be delayed.
Our top priority remains providing you with skin relief when you need it most. Our products are stored and shipped with a 3rd party warehouse in Michigan. Since their primary concern is health and safety, they are taking extreme precaution given the current pandemic. They have measures in place for sanitizing both the warehouse and offices, and providing proper training for their employees about the virus and the best methods of prevention. Most support staff are now working from home to limit virus exposure to all employees. The fulfillment company we use is defined as an “essential service” by the Dept. of Homeland Security, and they will be open and operating with a full staff.
***DELAYS IN ORDER SHIPPING***
Most the shipping carriers are experiencing delays domestically and international cross border customs facilities are experiencing backlogs as well. So please remain patient with us while we do our best to fulfill and ship your orders in a timely manner.
Please contact us with any additional questions or concerns. info@yoronaturals.com
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Sales Tax/VAT/Customs/Import Duties
US Customers: We do charge US sales tax for some states. You will see this tax added as a separate line item in your order.
Canadian & International Customers: We do NOT charge sales tax or VAT on your orders, therefore you are responsible for any sales tax, VAT, duties, tariffs, and/or customs brokerage fees your order may acquire when it arrives in your country. Orders may experience shipping delays if inspected by customs.
Shipping & Fulfillment Times
All orders ship from our Michigan warehouse. Orders shipped during holiday times may experience longer than average shipping times.
Orders are fulfilled and shipped within 1 - 2 business days.
Shipping Costs
Estimated delivery times are calculated from the date fulfillment is complete, NOT the order date.
SHIPPING RATES
USA
US Standard
$0-25.99 Order Total
- Shipping Cost: $5.99
- Delivery Time: 2-5 Business Days
- Shipping Method: USPS First Class
$26-74.99 Order Total
- Shipping Cost: $9.99
- Delivery Time: 2-5 Business Days
- Shipping Method: USPS First Class
$75+ Order Total
- Shipping Cost: FREE
- Delivery Time: 2-5 Business Days
- Shipping Method: USPS First Class
US Expedited
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: Next Business Day
- Shipping Method: FedEx Overnight
CANADA
Canada Standard *Possible 4-6 week delay. If the order is urgent, please select Expedited shipping.*
$0-74.99 Order Total
- Shipping Cost: $9.99
- Delivery Time: 4-10 Business Days
- Shipping Method: DHL Packet
$75+ Order Total
- Shipping Cost: FREE
- Delivery Time: 4-10 Business Days
- Shipping Method: DHL Packet
Canada Expedited
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: 1-3 Business Days
- Shipping Method: FedEx Priority
EUROPE (Please note, we no longer are able to ship to the UK)
Europe Standard *Expect Shipping Delays*
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: 4-10 Business Days
- Shipping Method: DHL Packet
Europe Expedited
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: 1-3 Business Days
- Shipping Method: FedEx Priority
INTERNATIONAL
International Standard *Expect Shipping Delays*
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: 4-10 Business Days
- Shipping Method: DHL Packet
Still have questions? Please contact us – we’re happy to help!