Since May of 2021 we are proud to offer a carbon neutral shipping option at checkout! The environment is important to us, so we are happy to provide this to you at no extra charge as part of Sustainability plan.
Where We Ship From
All shipments are sent from our warehouse located at:
807 Airport Access Road, Unit D
Traverse City, MI 49686
USA
Green Shipping Protection
We are proud to partner with Corso's Green Shipping Protection. When you select this option at checkout, for a small fee, your package is 100% protected against loss, theft, or damage during transit AND the emissions of your order will be offset with a carbon offsetting program from Cool Effect.
If you need to follow up on an order that may be lost, stolen, or damaged during shipping, please visit Corso's live chat. They will happily assist you with your shipment. Please have your order number and email address ready for them.
Returns
We believe so much in our products that we offer a 100% satisfaction guarantee or your money back within 30 days of purchase.
We charge $9.99 per return to cover processing and some of the shipping charges we incur. This processing fee can be waived if elect to place a new order with us via our return portal. Another option is you can receive a gift card plus 5% rather than a refund to your original form of payment. Shipping and handling fees for returns cost our small business a lot of money, so we thank you for your understanding regarding these fees.
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Sales Tax/VAT/Customs/Import Duties
US Customers: We charge US sales tax for some states. You will see this tax added as a separate line item in your order.
Canadian & International Customers: We do NOT charge sales tax or VAT on your orders, therefore you are responsible for any sales tax, VAT, duties, tariffs, and/or customs brokerage fees your order may acquire when it arrives in your country. Orders may experience shipping delays if inspected by customs.
Shipping & Fulfillment Times
All orders ship from our Michigan warehouse. Orders shipped during holiday times may experience longer than average shipping times.
Orders are fulfilled and shipped within 1 - 2 business days, Monday to Friday.
Shipping Costs
Estimated delivery times are calculated from the date fulfillment is complete, NOT the order date.
USA (Continental)
Standard
- Shipping Cost: $8
- Delivery Time: Typically 2-5 Business Days
- Shipping Method: USPS First Class
- Shipping Cost: $12
- Delivery Time: Typically 2-5 Business Days
- Shipping Method: USPS First Class
- Shipping Cost: FREE
- Delivery Time: Typically 2-5 Business Days
- Shipping Method: USPS First Class
Expedited (If received by 1pm EST, orders will ship same day.)
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: Next Business Day
- Shipping Method: FedEx Overnight
CANADA
$150+ CAD Order Total
- Shipping Cost: FREE
- Delivery Time: Typically 2-3 Business Days
- Shipping Method: FedEx
$0-$150 CAD Order Total
- Shipping Cost: By Weight
- Delivery Time: Typically 2-3 Business Days
- Shipping Carrier: FedEx
United Kingdom
Due to VAT tax complexities, we have had to pause shipments to the UK for now. We're very sorry for this inconvenience.
OTHER INTERNATIONAL
Standard
ANY Order $ Total
- Shipping Cost: By Weight
- Delivery Time: Typically 2-7 Business Days
- Shipping Method: FedEx
Still have questions? Please contact us – we’re happy to help!
wecare@yoronaturals.com